Really excellent service. If they seem overwhelmingly busy, it's because they are. I had my car fixed by a "friend of a friend" and he did a really s--ty job of it. I took it into these guys, and they were very nice and patient and explained exactly what the "friend of a friend" did wrong. They fixed it all right, and the bill wasn't NEARLY as scary as I was afraid.They're very neat and clean, don't "talk down" to women, and the don't have that "BS" factor you run into at car dealerships.